Shipping and handling
What You Need to Know
We ship anywhere in the U.S. and Internationally to Puerto Rico and Canada for a flat shipping rate. All packages are shipped via USPS. Processing time is 1-2 business days. Priority Mail domestic deliveries arrives in 1-3 days after items are processed. Free priority shipping on all orders over $125. Need your package in a hurry? Priority Mail Express is the fastest domestic shipping services, next day to 2 day guarantee by 6 pm.
LIPS is not responsible for lost or stolen packages. If it has been confirmed that your package was delivered to your address and you have not received it, please contact the United States Postal Service directly at 1.800.ASK.USPS (1.800.275.8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.